Thank you for looking at our website.
Please read this page before booking the room. If you have a question, please feel free to ask us.
We feel so sorry for our poor English expressions.
You make a reservation from 11:00 a.m. on the same day, 3 months prior to the lodging day.
You can reserve just three months before your arrival. e.g. if stay in July 15th→reserve from April 15th
But if there is not corresponded day, it shifts to next day. e.g. if stay from July 31st →from May 1st
However, if you stay several days and first day is same as three months before day, you can reserve other days in same time.
e.g. you can reserve in April 20th if you stay July 20th and 21th.
E-mail and Fax are available in same condition, but please understand that it is confirmed after 11:15 AM at earlier in Japan time.
If you are in a hurry, please ask by phone adjusting the time 11:00 AM in Japan time.
If you would like to reserave the room, please send us email, or call us or fax us.
At that time, please let us know the following things.
Address or Nationality:
The number of people: adults / children (Please let us know the birth date of your child. YYYY/MM/DD)
Room type : western style room or Japanese style room
Means of transportation: JR (train) or car
Estimated check-in time:
*Check-in time is between 15:30 and 18:00.(If you don't need dinner, between 15:30 and 21:00.)
Do you need breakfast and dinner?:
email address: email@example.com
-About lodging charges (including tax):
Except peak and high season.
9700 yen a day, each adult person.(includes breakfast and dinner)
7700 yen a day, each adult person.(inludes breakfast)
Peak season (July)
10500 yen a day, each adult person.(includes breakfast and dinner)
8500 yen a day, each adult person.(inludes breakfast)
High season (From 15th to 30th June and 1st to 17th August.)
10000 yen a day, each adult person.(includes breakfast and dinner)
8000 yen a day, each adult person.(inludes breakfast)
-From June to September, we could accept only 2 reservations from overseas per day.
-We couldn't accept the reservation for 5 or more people during peak season and high season.
-From April to October, we couldn't accept the reservation for 3 nights or more.
-We do not accpet credit cards. Cash only.
-Check in/between15:30 -18:00(If you don't need dinner -21:00) out/10:00
-dinner/18:30 breakfast/7:30 or 8:00
-We’re sorry but there is no pick up service.
When you get off the train at Biei station, please pick up a taxi. Taxi cost from Biei station is about 1000yen.
Next morning , we could drive you to the station. *8:30 ~ 10:00. *Except peak season and high season.
If you walk from the station to pension, it takes about 40min.
-About the photo tour.
During winter season(from January to March), we have a photo tour for our guest from overseas.
The details are as below:
Price :3500 yen per adult. (Including tax, Price for children is same as adults.)
Time :10:00 to 12:00 (2 hours)
*You could take a picture at places with a nice view. (Ken & Mery tree, Seven stars tree, Mild seven hill, Parents and child tree, Christmas Tree and so on.)
*We couldn't go to 青い池 and 白髭の滝. If you would like to go there, please take a taxi or bus.
*You need to reserve in advance.
*We will drive you to Biei station after finishing the tour.
*We might cancel or stop our tour in case of extreme weather conditions.
*Min: 2 people. Max: 4 people.
-Bath towel, towel and toothbrush is included in the charge.
-There is a hairdryer at the reception desk. When you need it, please ask us.
-Smoking is prohibited in the room.
-There is internet facilities available.
-There is no toilet in each room. There are two toilets on the second floor. (The floor in which you stay).
-About bathroom: There are two bathrooms in our pension.
You can occupy bathroom by your room members when you use. (During your members take a bath, other visitors cannot enter same bathroom.)
-There is a free car park next to the pension.
-There is no air conditioner in each room. (There is an air conditioner at the dining room.)
There is a heater in each room.
-Please do not bring the drinks and food into the lounge , please bring it only your room.
But only from 20:00 to 22:30, you could bring the drinks and food into the lounge.
-About meal, we serve same menu in 2 or 3 day cycle because of our small staffs. It could be possible to be served some of same menu if you stay 3days.
Also you can choose dinner less or breakfast less staying plan. Please inform us if you change the reservation detail.
-Our pension is unavailable between 10:00-15:30 for cleaning. Thank you for your understanding
-If you cancel from seven days before your reserved date, it occurs a cancellation charge. No cancellation charge is needed for cancel before 7days ahead of the reservation date.
Deposit is not required but please let us know if your plan will be canceled, because the cancellation charge is arises from 7days before your reserved date.
Also let us know as soon as possible if your plan changed during your travel.
:20%of staying charge is required for cancel between before 3days and 7days of staying
:30%of staying charge is required for cancel between before 2days of staying
:50%of staying charge is required for cancel between before 1days of staying
:100%of staying charge is required for cancel on that days of staying
-Japanese law requires that we ask every foreign guest to present their passport, a photocopy of which we will keep on file during their stay with us .